November 2020

Brand reputation management remains to be the king in modern business culture. People find answers to questions, set trends, and consume news on the internet. People will visit Google to find the best local businesses. Therefore, you have to make sure that you manage your online reputation quite well. 

If you don’t do this, your brand may be suffering from a negative image online without your knowledge. 

Here are some of the reasons a business should hire a reputable ORM company to handle this function. 

Reasons a Business Should Seek Help from a Reputable ORM Company

1. Potential Clients Rely on Reviews

Most people read online reviews to determine the quality that the various companies offer. Positive reviews make people flood through your door while negative ones turn the shop into a ghost. Thus, it would help if you did not allow the negative reviews to sink your ship. The secret is employing the best online review management services in Malaysia. 

The right online review management strategy will help you get more positive reviews and minimize the negative ones. It will help you to control the conversation around your brand online. It is one of the best ways that you can use to handle or to remove reviews from your Google My Business account. There comes a time when you have no choice but to be proactive in your approach. When some comments take too long before you remove or reply, they can have long-lasting adverse effects on your brand. 

2. Google Review Management Boosts Customer Loyalty 

No one wants to be ignored, and if clients feel that the company is giving them the cold shoulder online, they will do the same thing. Therefore, it is advisable to respond to all the customer reviews that you get. Even though this may appear to be a tedious task, it is an excellent way to give your brand the positive publicity that it requires. 

Customers will appreciate the fact that you are taking the time to reply to all their messages. It will help you to develop more loyal customers. If you don’t have time to respond to these reviews, you can hire professional marketers to handle the work on your behalf. These people will also help you delete a review on Google My Business account if that is what you want. 

3. Manage Bad Reviews and Remove Outdated Content Pages 

If you get a negative review on your website, it is natural for it to upset you. Things can turn from bad to worse if you respond to that comment angrily. Apart from that customer, all the other people on the website will realize that you are angry with how you respond. 

Professional ORM will make sure that such a thing will not take place. It will make sure that your company is always professional in responding to both negative and positive comments. Therefore, it is always advisable to allow professionals to handle the whole idea of online reputation management. These experts will also help you with petitioning to Google and remove outdated content pages as this can also have adverse effects on your business. 

Why is Online Review Management Service Essential? Are Reviews Beneficial for Online Reputation?

Positive reviews are useful because they create free advertisement opportunities for your company. Honest customer reviews are the best way to advertise your business. If you get negative reviews, your competitors are watching, and that can use it as a tool to get a competitive edge over your brand. Online reputation management will also help your company to attract the best talent. Your business will only succeed once customers discover that it is trustworthy. Therefore, choose the right ORM company in Malaysia, and you will be several steps ahead of the competition. 

We have been talking to Shamir Kumar Nandy, one of the experienced tour guide in Malaysia. This article will discuss his opinion of why being a tour guide is so fulfilling. Read on!

Doing daily routines and being stuck in the office for too long is very stressful. Many of the workers are always dreaming of being somewhere else travelling. Some are thinking of quitting their jobs to travel and explore the world. They are sitting at their desks dreaming of the lovely view and activities while travelling. But this is an image where everybody is wondering if they can afford it. Many are saying that it is possible to earn while travelling.

Many travellers did not know that they could make a way to have an income but still make their dream to travel. According to Shamir Kumar Nandy, a tour guide in Malaysia, some of the ways they can do are; teaching English to some travellers that can’t speak and communicate English well; it is also possible to work remotely for the company and become a virtual assistant or do travel blogging. But the best thing to do to reach and to make dreams of travelling into reality is to become a tour guide. Learn about the country and its culture. Being a tour guide will give people the chance to share their love for travelling.

Shamir Kumar Nandy explains Reasons why being a tour guide is the best way to travel all over the world while still earning:

1. Travelling is able to give learning new skills which can be used for a future career.

There are some tour guides where they seem to be a professional tour guide and know everything about the place. Still, they are also a traveller turned into a tour guide, and they have a full-time job such as some of them are engineers, accountant, travel agent and many more. Most of the tour guides who make this love to travel and they take time to undergo some training to be a certified tour guide.

2. Being a tour guide by profession will give more opportunities to travel the world.

For those tour guides like Shamir Kumar Nandy, who are thoroughly trained and have many experiences, they are given a lot of chances to visit many countries, to learn and enhance their skills and to share more their experiences.

3. Being a tour guide can make dreams of travelling become reality.

Who among those who love to travel does not want to be paid and earn while traveling? Being a tour guide makes everyone dream to travel and earn.

4. Tour guides can be experts in history, art and architecture.

As an excellent tour guide, they study a lot about the history of the places they travel. They learn about the history and more things about the site to give detailed information to their visitors.

5. Being a tour guide will give a chance to meet friends who have the same passion and likes.

Working in the travel industry gives the chance to meet people who truly understand and will encourage the tour guide to do things they love.

6. A tour guide can save while travelling.

Having savings is one of the best things as a tour guide base on Shamir Kumar Nandy’s touring experience. All expenses as well as accommodation and some meals will be covered which they don’t need to spend their own money on and can save it. Who will not love to have savings still while exploring and enjoying the world?

Being a Tour Guide is Happiness

Yes! Happiness! Doing things that they love will give a sense of life satisfaction. Those people who are having a stable career and switch in being a tour guide say they never regret the decision they made. Some of them continue to do their profession and have this tour guide thing as their sideline. Earning while they are on vacation leave is the best part. Also, the thought of having friends all over the world adds color to their life, and they are more eager to do things with passion and continue what they most love traveling!